| The Management Angle: Thinking Outside the Box |
| Terrorism: Conventional and NBC events |
| Statistics and lessons learned from terror attacks in Israel |
| Chemical event preparedness in hospital and the community |
| Bioterrorism Event: Infrastructure and medical protocols |
| Infrastructure requirements for an MCI and community preparedness |
| Surge capacity: Beds, staffing, expansion of the ICU |
| Staff allocation, training and deployment - nursing and medical teams |
| Decision making and role playing |
| Simulated drills, MCI scenarios and table-top exercises |
| Public order, security and Family information center |
| Information management, public relations and the press |
| Communication system in MCI and Social Services |
| PTSD and psychological effects on staff and population |
| Staff debriefing |
| Evacuation of patients from ER and patient flow |




